Vacation Rental Privacy Policy for Haus II Hom Collective

Haüs II Höm Collective

Effective Date: January 1, 2026

Last Updated: June 2026

1. INTRODUCTION

Haüs II Höm Collective ("Company," "we," "us," or "our") is a short-term vacation rental and property management company operating in the state of Arizona. We are committed to protecting the privacy and personal information of our guests, property owners, and website visitors in full compliance with applicable Arizona state laws and federal regulations.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, services, booking platforms, and communications. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

If you have questions about this policy or how your information is handled, please contact us at:

Haüs II Höm CollectivePhone: 602-921-5186 Email: info@hausiihomcollective.com

2. APPLICABLE LAWS AND REGULATORY FRAMEWORK

This Privacy Policy is designed to comply with the following laws and regulations:

• Arizona Revised Statutes (A.R.S.) § 33-1901 et seq. — Arizona Short-Term Rental Laws
• Arizona Revised Statutes (A.R.S.) § 42-5070 — Transaction Privilege Tax requirements for short-term rentals
• Arizona Revised Statutes (A.R.S.) § 44-1373 — Arizona data breach notification requirements
• Federal Fair Housing Act (42 U.S.C. § 3601 et seq.) — Anti-discrimination in housing
• Federal Trade Commission Act (15 U.S.C. § 45) — Unfair or deceptive practices
• CAN-SPAM Act (15 U.S.C. § 7701 et seq.) — Commercial email communications
• Children's Online Privacy Protection Act (COPPA) (15 U.S.C. § 6501 et seq.)
• Americans with Disabilities Act (ADA) — Website accessibility standards
• General Data Protection Regulation (GDPR) — For guests or owners residing in the European Union
• California Consumer Privacy Act (CCPA) — For guests or owners residing in California

3. INFORMATION WE COLLECT

We collect personal information necessary to operate our services, manage properties, process bookings, and communicate with guests and owners. The categories of information we may collect include:

A. Information You Provide Directly

• Full legal name
• Mailing and property address
• Email address and phone number
• Government-issued identification (for guest verification purposes)
• Payment and banking information (for owner disbursements and security deposits)
• Social Security Number or Tax Identification Number (for owner tax reporting under IRS Form 1099)
• Property details, photos, and access information
• Communications, inquiries, and correspondence with our team

B. Booking and Reservation Information

• Reservation dates, guest count, and property booked
• Booking platform account information (Airbnb, VRBO, etc.)
• Special requests and guest preferences
• Check-in and check-out records

C. Information Collected Automatically

• IP address and browser type
• Website usage data and pages visited
• Device identifiers and cookies
• Referral source and search terms

D. Information from Third Parties

• Identity verification data from booking platforms
• Guest review history and ratings from Airbnb, VRBO, and similar platforms
• Background screening results (where applicable and permitted by law)
• Payment processing information from third-party payment processors

4. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following lawful purposes:

For Guests:

• To process, confirm, and manage your reservation
• To verify your identity and screen your booking request
• To communicate pre-arrival information, check-in instructions, and house rules
• To provide 24/7 guest support during your stay
• To process security deposits and payments
• To respond to maintenance requests or emergency situations
• To collect and respond to post-stay reviews
• To comply with applicable tax reporting and legal obligations

For Property Owners:

• To onboard and manage your property
• To create and distribute listings across booking platforms
• To coordinate cleaning, maintenance, and repair services
• To process owner disbursements and provide monthly financial reporting
• To file required tax documentation including IRS Form 1099
• To communicate property performance, occupancy data, and guest feedback
• To comply with Arizona short-term rental regulations and local ordinances

For All Users:

• To operate and improve our website and services
• To send service-related communications and updates
• To respond to inquiries and customer service requests
• To detect, prevent, and address fraud or security issues
• To comply with legal obligations and enforce our agreements

5. ARIZONA SHORT-TERM RENTAL COMPLIANCE

In accordance with Arizona Revised Statutes § 33-1901 through § 33-1905, Haüs II Höm Collective acknowledges and complies with the following obligations:

• We maintain a local or in-state contact available 24 hours a day, 7 days a week for all managed properties
• We ensure all managed properties comply with applicable health, safety, and building codes
• We collect and remit applicable Transaction Privilege Tax (TPT) and applicable county and municipal taxes on behalf of property owners as required under A.R.S. § 42-5070
• We maintain required property registration information as mandated by local jurisdictions including the cities of Scottsdale, Phoenix, Paradise Valley, Cave Creek, and surrounding municipalities
• We do not discriminate in the provision of services on the basis of race, color, religion, sex, national origin, familial status, disability, or any other protected class under the Federal Fair Housing Act or Arizona Fair Housing Act

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information only in the following circumstances:

A. Service Providers and VendorsWe share information with trusted third-party vendors who assist in operating our services, including:

• Professional cleaning and maintenance contractors
• Interior design and staging professionals
• Photography service providers
• Payment processors and banking institutions
• Booking platform operators (Airbnb, VRBO, etc.)
• Email marketing and communication platforms
• Accounting and tax preparation services

All third-party vendors are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to Haüs II Höm Collective.

B. Legal and Regulatory RequirementsWe may disclose your information when required to do so by law, including:

• In response to a valid court order, subpoena, or legal process
• To comply with Arizona state or federal reporting requirements
• To report suspected illegal activity to appropriate authorities
• To respond to a verified government or law enforcement request
• To protect the rights, safety, and property of Haüs II Höm Collective, our clients, or the public

C. Business TransfersIn the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify affected parties prior to any such transfer.

D. With Your ConsentWe may share your information for any other purpose with your explicit consent.

7. DATA SECURITY

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure encrypted storage of sensitive personal and financial data
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates to our systems and practices
• Secure transmission protocols (SSL/TLS) for all online data transfers
• Employee training on data privacy and security obligations

Arizona Data Breach Notification: In the event of a data breach that compromises your unencrypted personal information, Haüs II Höm Collective will notify affected individuals in accordance with Arizona Revised Statutes § 44-7501, which requires notification in the most expedient manner possible and without unreasonable delay.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Guest reservation records: 7 years (for tax and legal compliance)
• Owner financial and tax records: 7 years (per IRS recordkeeping requirements)
• Guest identity verification records: 2 years following the stay
• Website analytics data: 24 months
• Marketing communication preferences: Until you opt out or request deletion

9. YOUR RIGHTS AND CHOICES

Depending on your state of residence, you may have the following rights regarding your personal information:

All Users:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to opt out of marketing communications at any time
• The right to request deletion of your personal information, subject to our legal retention obligations

California Residents (CCPA):California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

European Union Residents (GDPR):EU residents have rights under the General Data Protection Regulation including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

To exercise any of these rights, please contact us at: 

📞 602-921-5186

✉️ info@hausiihomcollective.com

We will respond to all verified requests within 45 days in accordance with Arizona law.

10. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You may control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

We do not engage in cross-site tracking or sell browsing data to third parties.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.

12. THIRD-PARTY PLATFORMS AND LINKS

Our website may contain links to third-party websites and booking platforms including Airbnb and VRBO. These platforms operate under their own privacy policies, which we encourage you to review. Haüs II Höm Collective is not responsible for the privacy practices of any third-party platform.

13. MARKETING COMMUNICATIONS

With your consent, we may send you promotional emails or text messages regarding our services, special offers, and property availability. You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Replying "STOP" to any marketing text message
• Contacting us directly at info@hausiihomcollective.com

Opting out of marketing communications will not affect your receipt of essential service-related communications.

14. FAIR HOUSING COMPLIANCE

Haüs II Höm Collective is committed to full compliance with the Federal Fair Housing Act and the Arizona Fair Housing Act (A.R.S. § 41-1491). We do not discriminate against any guest or property owner on the basis of race, color, religion, sex, national origin, familial status, disability, sexual orientation, gender identity, or any other protected class. All guests are evaluated solely on the basis of legitimate rental criteria including booking history, identity verification, and adherence to house rules.

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, applicable laws, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and notify affected users by email or prominent notice on our website. Your continued use of our services following any update constitutes your acceptance of the revised policy.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Haüs II Höm Collective📞 602-921-5186 ✉️ info@hausiihomcollective.com

We are committed to responding to all privacy-related inquiries within 5 business days.

DISCLAIMER: This Privacy Policy has been prepared based on currently applicable Arizona state and federal laws and regulations as of the effective date above. Haüs II Höm Collective recommends periodic review by a licensed Arizona attorney to ensure ongoing compliance as laws and regulations evolve.

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